Event Calendar
The ABC's of Service Excellence 2024-25 (online)
Location
Online Course
Fees/Admission
Member price: $30
Future Member price: $50
*A $40 registration fee will apply if you wish to access Whistler Experience benefits such as the Whistler Blackcomb Spirit Pass.
Contact Information
Chamber Team
604-932-5922
Send Email
Description
The ABC's of Service Excellence (online, on-demand)
Build the foundation for great service by exploring and understanding the ABCs - to be Accountable, Bold and Connected.
In the ABCs customer service training course we share the fundamental building blocks for delivering consistently excellent customer service, which will allow you and your teams to deliver world class service with a Whistler flavour. Following and actioning these steps will build powerful experiences and lasting memories for employees and customers alike.
You will hear and learn from local Whistlerites on how these principles are applied and lived each day in our community, allowing us to collectively deliver on that distinctly world renowned Whistler Experience.
Once you've completed this course, you'll clearly understand:
- The fundamental elements required to deliver and exceed customer expectations
- How delivering on these fundamentals has helped shape our community, has welcomed individuals to connect with this place and made it a truly international destination people want to experience.
Want to register multiple staff members?
Email whistlerexperience@whistlerchamber.com with the number of staff you would like to register and we will set you up with pre-paid links to share with your team!
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