Event Calendar
the Whistler Experience : Be A Coach
Date and Time
Thursday Nov 16, 2017
9:00 AM - 12:00 PM PST
Location
The Westin
Fees/Admission
Single course
Whistler Experience participant
(paid annual fee of $35)$139
Member rate
$179
Future-Member rate
$229
All prices are subject to GST. Registration is open until Tuesday November 15
Contact Information
Olivier Dallaire Dumas -
Events Manager 604.932.5922 ext. 24
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Description
Become a successful coach so you can support and develop your team.
Register Here
Dr. Mark Colgate's coaching techniques are inspired by an athletic approach to coach for sustained employee engagement and superior performance. This session analyzes what makes ‘expert’ leaders and the role of coaching within this. It will look at the importance of coaching, why coaching makes such a difference and how leaders can use it for highest impact. Finally Dr. Mark Colgate will speak to the coaching process: How should you be coached? Who is your best coach? How often should you be coached? He will discuss great coaching experiences participants have had in the past and how they have grown from these.
Key takeaways:
- The science behind ‘expertise’, the role of coaching and the importance of a growth mindset in this process.
- The importance of ongoing high-quality feedback and how to receive feedback well
- How to make the most out of the coaching process
Participants who complete three Leadership courses receive a certificate of completion.
Guest Speaker: Mark Colgate
Award winning Professor of Service Excellence and Associate Dean at the University of Victoria Gustavson School of Business
LinkedIn
Mark's expertise is in service excellence and coaching. He has taught many courses at undergraduate, postgraduate and executive levels in Victoria/BC, China, Australia, New Zealand and Ireland. Previously the GM of Customer Satisfaction with the Commonwealth Bank of Australia, Mark is known for his down-to-earth presentation style. In 2013, Mark Colgate received The Harry Hickman Award for Teaching Excellence. He has also consulted for many companies such as Toyota, TELUS, Whistler Blackcomb, Four Seasons Hotels & Resorts, Sony, Schneider Electric, Kiwi Experience Tourism Bus Company and the BC Government.
Read more about Mark Colgate in The Globe and Mail here >>
Cancellation Policy: Payment is non refundable for cancellations made within 3 business days of the event, or non attendance on the day.
If you have registered and paid for an event or training, you will be automatically added to the attendance list.