Constituency Assistant
Jeremy Valeriote, the Green Party’s MLA for West Vancouver and Sea to Sky is seeking to fill the position of Constituency Assistant for his office based in Squamish.
A Constituency Assistant (CA) is an non-partisan employee responsible for answering public enquiries in the Constituency Office of a Member of the Legislative Assembly (MLA). Responsible for a diverse set of administrative responsibilities and challenges while maintaining excellent customer service. Manages and responds to constituent casework on a strictly confidential basis, including outreach and correspondence. Provides administrative, research and constituency support for the MLA. The CA reports to the Constituency Lead (CL), who manages the constituency affairs for the MLA.
ABOUT THE ROLE - Benefits and Perks:
> $27 per hour.
> Extended health benefits.
SCHEDULE DETAILS:
> Full-time or part-time.
> Monday – Friday, 9:00a – 5:00p (full time).
> 20 hours (part time).
> Must be available for the occasional weekend and evening events.
THE PERFECT CANDIDATE:
> Post-Secondary education in a related field preferred.
> 2 years of relevant experience, in a public service or customer facing environment;
> Willingness to work flexible hours, including occasional evenings and weekends.
> Demonstrated ability to develop and maintain effective diplomacy and good judgment is an integral part of this position.
> Able to work collaboratively as a team player, with excellent interpersonal and communication skills, and also independently.
> Service-oriented with strong customer service skills and friendly demeanour.
> Able to focus on anticipating, meeting or exceeding the needs of the MLA and/or constituent in a timely and appropriate manner.
> Ability to administer the various aspects of a community office, with well established organizational skills.
> Ability to work under pressure, flexibly, and to be decisive, in order to meet deadlines. Tactful, diligent and reliable.
> Understand the role of the three levels of government, plus a cross-section of provincial issues/concerns.
> Ability to consult and adhere to all applicable policies of the MLA or policies that apply to the MLA.
> Knowledge of local electoral district (riding) and its priorities, and able to develop a thorough understanding of community resources to which constituents can be referred for assistance.
> The ability to use social media, graphic design and write well are assets.
> Computer skills including MS Office are essential.
DUTIES INCLUDE:
Assistance and Advocacy for Constituents
> Respond to constituent casework including outreach and correspondence.
> Liaise with provincial government ministry offices and administrative bodies in order to provide constituents with information and assistance in resolving questions and problems;
> Use knowledge of community resources to refer constituents for further assistance;
> Progress casework to aid constituents in resolving issues arising from access to government programs and services.
Community Outreach and Liaison
> Monitor local government and community activities to keep the MLA informed on local issues.
> Advise and assist the MLA in enhancing their role and presence in the constituency.
> Accompany the MLA to meetings and functions, as required.
Information and Public Relations
> Provide constituents and community bodies with information and clarification on legislation, regulations, and government policies and programs.
> Monitor the local press in order to advise about community issues.
> Assist with social media, newsletters and other communications as required.
Administration and Organizational Tasks
> Assist with the management of the Constituency Office under the supervision of the Constituency Lead.
> Ensure the Constituency Office is accessible to constituents through regular and consistent hours of operation, answering phone calls, e-mails, correspondence, and walk-in traffic.
> Perform administrative tasks such as updating databases, budgeting, bookkeeping, electronic and paper records management (filing), ordering office supplies and responding to correspondence.
> May have responsibility for supervision of volunteers, or students working in practicum programs, based in the Constituency Office.
> Assist with the MLA’s schedule, travel arrangements and meetings, as required.
> Assist the CL with any other administrative tasks including WorkSafeBC filings, and Legislative Assembly expenses and payroll reporting.
ABOUT THE COMPANY:
Jeremy Valeriote elected MLA for the Green Party’s West Vancouver-Sea to Sky in October 2024. Prior to his election, he served as a Councillor for the Town of Gibsons from 2014 to 2018 and received a master’s degree in leadership studies from Royal Roads University in 2020.His office is based on Squamish, BC.
FOR MORE JOB DETAILS & TO APPLY:
VISIT: https://www.whistler-jobs.com/job/constituency-assistant2
EMAIL: talent@whistler-jobs.com
CALL: 604-905-4194 x 2
ABOUT WHISTLER & SQUAMISH PERSONNEL:
We are helping this business recruit and interview for this position. Our career matching and consulting services are confidential and FREE to job seekers – with no strings or commitments required. Unfortunately we are unable to assist out of country candidates who do not have a valid work permit for Canada.
