Owner Experience Coordinator

A Whistler luxury haven. Fairmont Heritage Place, At Nature’s Door is looking for a full-time Owner Experience Coordinator. This is an incredible career opportunity for someone who wants to get a foot in the door with a five star company that offers all of the perks! Full-time, long-term position with room for growth.

ABOUT THE ROLE:
> Typical schedule is 40 per week, Friday to Tuesday with flexibility.
> $26 per hour to start with room for growth plus commission and gratuities.
> The company benefit package is excellent – covering all the bases to ensure that employees are able to build a balanced lifestyle, a great career and outstanding vacations around the planet!

Highlights include:
- Work-life balance with unparalleled access to the outdoors right outside the door
- Incredible team culture with many engagement opportunities
- AMAZING Extended Health Benefits with coverage for dental, vision, pharma, massage, physio and more
- Access to our Employee Travel Program, with discounts on room rates and food & beverage at Fairmont & Accor properties worldwide
- Training and ongoing learning programs through our Academies
- Ability to make a difference through our Corporate Social Responsibility programs

THE PERFECT CANDIDATE:
> Customer Service/Front Desk/Admin experience, but who likes a bit of variety!
> Has a vehicle to get to work – not located on a bus route.
> Has secured housing / long term local.
> Service focused personality is essential, with the ability to build relationships with owners.
> Previous experience in a similar role is an asset.
> Highly organized, strong interpersonal and problem solving abilities and the ability to lead by example.
> Attention to detail and administrative skills required.
> Able to use Outlook/Excel/Word with confidence.
> Minimum 2 years in a customer service facing role.
> Valid BC Driving Licence required.

RESPONSIBILITIES INCLUDE:
> Help coordinate the day-to-day operations with friendly and engaging service.
> Handle the owner arrival and departure experience. Address any requests and/or concerns, reacting quickly to guarantee memorable moments for our owners.
> Coordinate housekeeping, book reservations, activities, transfers and dinner reservations.
> Maintain cleanliness of all public areas including the lodge, change rooms, washrooms, and pool area.
> Ensure owner homes meet standards of quality and cleanliness.
> Perform housekeeping touch up duties as required.
> Comply with the property policies.

ABOUT THE COMPANY: https://www.fairmont.com/en/heritage-place.html
Discover our curated collection of luxury properties, each blending unrivaled comfort with exquisite architecture and design. Embracing authentic local influences, these retreats become a home away from home where you feel a genuine sense of belonging. Fairmont Heritage Place, At Nature’s Door Fairmont Heritage Place, At Nature’s Door is a luxury residential ski in ski out community located in the world-class resort of Whistler, BC.

FOR MORE JOB DETAILS & TO APPLY:
VISIT: https://www.whistler-jobs.com/job/owner-experience-coordinator-2/
EMAIL: talent@whistler-jobs.com

ABOUT WHISTLER & SQUAMISH PERSONNEL:
We are helping this business recruit and/or interview for this position.  Our career matching and consulting services are confidential and FREE to job seekers – with no strings or commitments required. Unfortunately we are unable to assist out of country candidates who do not have a valid work permit for Canada.