Front Desk Sales Assistant

Posted: 06/28/2025

Whistler Core Climbing and Fitness Gym, the locally owned full-service gym and climbing facility, is seeking a Front Desk Sales Assistant to lead their front-of-house team, ensuring smooth daily operations, exceptional customer service, and efficient membership sales. This is a dynamic, people-focused role is ideal for someone that possess a passion for customer service, and has previous experience in a similar management role.

ABOUT THE ROLE - Benefits & Perks:
> Full-time, year round.
> 32-40 hours per week.
> $23-$25 per hour plus tips
> Combination of opening, closing and mid-day shifts. Once established the schedule will be consistent.
> Medical and dental benefits.
For more information and to apply: https://www.whistler-jobs.com/front-desk-sales-assist-core

THE PERFECT CANDIDATE:
> 2+ years of customer service/administrative experience, preferably in a gym, climbing facility, or hospitality environment.
> Exceptional customer service and communication skills.
> Strong organizational and time-management abilities.
> Proficiency with bookings and POS systems (MindBody preferred).
> Ability to work evenings and weekends as needed.
For more information and to apply: https://www.whistler-jobs.com/front-desk-sales-assist-core

RESPONSIBILITIES INCLUDE:
Leadership, Customer Service & Sales
> Handle front desk duties while promoting sales and ensuring smooth daily operations.
> Foster a positive and professional work environment.
> Deliver exceptional customer service and resolve escalated issues.
> Promote membership sales, climbing programs, and fitness services.
For more information and to apply: https://www.whistler-jobs.com/front-desk-sales-assist-core
Operations & Administration
> Oversee daily front desk operations including opening/closing procedures.
> Manage POS and member management systems (MindBody experience an asset).
For more information and to apply: https://www.whistler-jobs.com/front-desk-sales-assist-core
Communication & Coordination
> Liaise with climbing, fitness, and management teams to ensure smooth operations.
> Support marketing and promotions with in-gym displays and social media communications.
> Coordinate bookings and special events as needed.
Reporting & Accountability
> Track front desk KPIs such as daily sales, membership feedback and bookings.
> Confirm weekly shift schedules and coverage plans.
> Monitor inventory and place supply orders when necessary.
For more information and to apply: https://www.whistler-jobs.com/front-desk-sales-assist-core

ABOUT THE COMPANY: www.whistlercore.com
Whistler Core Climbing and Fitness Centre is a community hub for locals and visitors alike, offering a full-service fitness and indoor climbing gym, and personal training. Our mission is to provide exceptional service, inspiring fitness and adventure in a friendly, inclusive and professional environment.

APPLYING IS EASY:
> Apply with your resume and introduction / cover letter directly to Whistler Core Climbing and Fitness Gym.
> Email Bob Allison at jobs@whistlercore.com

Please Note: All applications will be reviewed by Whistler Core Climbing and Fitness Gym and those who are selected for an interview will be contacted.

ABOUT WHISTLER & SQUAMISH PERSONNEL:
We are helping this business recruit and interview for this position.  Our career matching and consulting services are confidential and FREE to job seekers – with no strings or commitments required.