Rental Technician (Rental Agent)

Job Title: Ski & Snowboard Rental Technician (Rental Agent)

Job Description:

Spicy Sports is seeking driven and enthusiastic Rental Technicians to join our team for the upcoming 2025-26 Winter Season. We're looking for individuals with a passion for skiing and snowboarding who are proactive, hands-on, and thrive in a fun, fast-paced, team environment.

Job Type: Full Time

Duration: November 1, 2025, to April 30, 2026

Hourly Rate: $20.00 + (Based on Experience)

Qualification:

We would love to hear from you if you have the following:

• A genuine passion for skiing/snowboarding and the winter lifestyle

• A team player with a positive, proactive attitude

• Strong communication and customer service skills

• Ability to work under pressure in a busy environment

• Previous experience in rentals or equipment tuning is a bonus (but not required)

• Willingness to work weekends, holidays, and peak periods

• Willingness to learn

• Ability to communicate in English

• High school graduation is required.

Duties and responsibilities may include:

• Greet customers with professionalism and enthusiasm

• Determine customers’ equipment needs based on skill level, size, and terrain

• Provide recommendations and explanations for rental gear options

• Ensure a friendly, helpful, and efficient rental experience

• Provide quotes and prices for customers

• Proficiency in standard office software (e.g., Google Workspace) and comfort working with point-of-sale (POS) and scheduling systems

• Assemble and prepare rental equipment (skis, snowboards, boots, poles, helmets, etc.)

• Adjust bindings according to the manufacturer and industry safety standards

• Sanitize and inspect equipment before and after use

• Assist in the display of skis, snowboards and merchandise

• Maintain inventory control, operate the computerized inventory and booking system

• Other duties as assigned by the manager

Spicy Benefits:

• Winter Whistler Blackcomb Spirit Pass

• Access to discounted gear and tuning services

• Spicy discount vouchers for friends and family

• Tips and gratuity

• Fun, supportive team environment

• Opportunity to work where you ride!